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Policy record

Privacy Policy

Data scope for accounts, signals, devices, analytics, billing links, support requests, and provider processing.

Effective date
2026-02-20 Displayed in UTC-neutral date form.
Scope
Account, signal, device, analytics, billing-link, and support records. Applies to the current web and Android launch surface.
Account action
Use support for privacy questions or requests. Use support when you cannot complete the action directly.
Provider note
Hosting, push, billing, and email providers process limited operational data. External providers keep their own records and processes.
Support route
[email protected] Use public support for access, billing, deletion, or policy questions before sign-in.

Data we collect

  • Account data such as your email address, password hash, and authentication or session metadata.
  • Product configuration data such as tracked markets, signals, notification preferences, and devices.
  • Operational delivery data such as alert delivery status, timing, and error metadata.
  • Optional analytics events used to improve reliability and onboarding when analytics are enabled.

How we use data

  • Provide core functionality such as authentication, tracking, signal evaluation, and notifications.
  • Operate and secure the service, including abuse prevention, rate limiting, and audit logging.
  • Improve product reliability and user experience when analytics collection is enabled.
  • Respond to customer support requests and incident reports.

Data sharing and retention

We do not sell personal data. We share limited data only with infrastructure and service providers required to run the product, such as hosting, push delivery, billing, and email providers.

Account and operational records are retained as needed for service operation, incident investigation, security, and legal or business obligations.

Age requirement and contact

Tech-Ping is intended for users age 18 and older. Signup requires age confirmation.

For privacy questions or requests, contact [email protected].